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Legal

Privacy Policy

What we collect, why, and the control you have.

Effective June 3, 2026. This is a plain-language starting point and not legal advice — have counsel review before launch.

What we collect

Account details (name, email, phone), service addresses, the requests and photos you submit, and booking history. We use this to source providers, produce estimates, schedule work, and support you.

How we use it

To run the concierge: matching providers to your job, sending quotes and status updates, and keeping your bookings organized. We send transactional emails (request received, quote ready, provider confirmed, reschedules, cancellations).

Sharing

We share the minimum needed to do the job — e.g. the service category, address, and timing — with the providers quoting your request. We do not sell your personal information.

Retention & control

We keep your data while your account is active so the next job is faster. You can request a copy or deletion of your data at any time.

Security

Access is restricted and tokens are short-lived. Report any concern to service@paylizzard.com.

Contact

Privacy questions or requests: service@paylizzard.com.